Danby Wine Coolers - Caveat Emptor - Planned Obsolescence?
We purchased the Dancy 54 Bottle Wine Cooler in stainless steel and within 4 months of operation, the unit ceased to cool and one side overheated.
As Danby claims to have a one year warranty, we called Danby and found that since we had purchased the cooler at the beginning of our remodel and did not install the unit until the renovation was complete, the warranty would not be honored as we were a mere two weeks past our warranty expiration date.
We let Danby know that the unit had only been in use for under four months, whereupon we asked if Danby would not honor the warranty, would they at least sell us another unit at cost, at which point Danby stated that they would not. Too bad, so sad, you'll just have to fork up another $900.00 for another unit, sucker.
PLEASE NOTE that you cannot get Danby wine or beverage coolers serviced, states Danby customer service, as they are "contained units" which means the entire unit has to be replaced under warranty,...
Terrible
Don't buy one of these -- I received one that was DOA. I could actually see where the copper line coming out of the compressor wasn't connected. Danby wanted to send someone out to fix it. They gave me three "authorized repair" phone numbers in the Bay Area, but none of them would come to San Francisco. After going back and forth between Danby and the retailer, finally the retailer took it back and send me a new one that works for now.
Terrible quality. Even worse customer service by Danby.
Much too loud
I'd never buy another Danby wine cooler. I can't beleive how loud this unit is. It is so bad, I have to unplug it when we have company as it is too distracting.
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